Residents

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Paying Your Rent:

Rent is due on the 1st of each month. Invoices are not sent out monthly, so please be sure we receive your payment on time. Checks can be mailed in or dropped off to:

5 Lyon Student Housing
5 Lyon Street NW
Suite 200
Grand Rapids, MI 49503

Miscellaneous Items:

Majority of the buildings policies and “how-tos” are addressed in your Resident Guide Book. Otherwise, please feel free to contact us if you have any additional questions or concerns!

Maintenance Requests:

Non-Emergency:

Please be sure to tell us your name, address, bedroom number, contact information, specific details of your request, and finally, if our maintenance team has permission to enter your apartment to complete the work. (See Below Form)

Emergency Maintenance:

If you have a maintenance request during or after business hours, please call (616) 285-7560 or use the email form provided below to reach Rockford Property Management Services. If you have an AFTER HOURS EMERGENCY ONLY, please call (800) 937-5945.

Maintenance Request Form

Your Name (required)

Your Email (required)

Your Phone #

Apartment # (required)

Bedroom #

Type of Request (required)
 EMERGENCY REQUEST Non-Emergency Request

Does maintenance have permission to enter your apartment to complete work?
 Yes No

Explaination of Work Needed