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How to become a Resident at 5 Lyon!

Step 1 - Application Process:

A) Please fill out the application completely including all co-signer information. If you know who you would like to live with, be sure to include their name(s) on your application as well. Also, if you were referred by a current tenant, be sure to include their name as too. Please make sure your application is signed!

The application will request you rank your apartment size/style preference from 1-7 (1 - being your first choice). Please be aware that approved applicants will be placed in apartments in the order in which the applications were received, on a first come, first serve basis. While every effort will be made to meet your higher preferences, no guarantee can be made as to which apartment size you will be placed in as there is limited availability of certain apartment floor plans/sizes. As we get closer to the move-in date, fewer options will be available.

B) Next, fill out the Roommate Profile sheet that is attached to your application. We will use this as a tool in helping find suitable roommates for you! Roommate placement is based on several variables including: gender, apartment floor plan/size preference, and the profiles that are completed by the applicants.

C) Please send your completed Application, Roommate Profile, Application Fee - $50, and reservation deposit of $200 to the address below. Please note: once application is received, it may take up to 4 business days to be processed.

5 Lyon Student Housing
5 Lyon Street, NW
Suite 210
Grand Rapids, MI 49503

 

Step 2 – After you have been approved:

A packet with all of the information you will need for move-in will be arriving shortly thereafter. This packet will include a confirmation of the apartment you have been placed in, as well as the following:

Welcome Letter
Lease (All Leases are from August 26st, 2010 – July 31st, 2011)
Financial Page – Outlines money due for move-in
Resident Guidebook
Receipt and Acknowledgment of Resident Guidebook
Payment & Contact Release Authorization Form
Roommate Bill of Rights
ACH Letter and Form
Return Mailing Checklist

All documents will need to be signed by the Resident, with a few also requiring the co-signer's signature. Once these documents are signed, please mail all the information back to us. Please be sure to include proof of College/University enrollment and the balance due for your Security Deposit (see the financial page for this amount).

 

Step 3 – Move-in Day:

A) You are now ready for Move-in Day! Please be sure to take note of the check in/move-in times for each floor below. Use of the elevators for move-in may be limited to the specific floor times listed below.

Wednesday, August 25th, 2010                   

9:00am – 11:00am       1st, 2nd, & 3rd Floor 

11:00am – 1:00pm      4th & 5th Floor      

2:00pm – 4:00pm        6th & 7th Floor             

4:00pm – 6:00pm        8th & 9th Floor                   

Thursday, August 26th, 2010

9:00am – 11:00am       8th & 9th Floor

11:00am – 1:00pm      6th & 7th Floor

2:00pm – 4:00pm        4th & 5th Floor      

4:00pm – 6:00pm        1st, 2nd, & 3rd Floor

Friday & Saturday, August 27th and 28th, 2010

By Pre-Scheduled Appointment Only

IF YOU CANNOT MOVE IN ON THESE DATES AT THESE SPECIFIED TIMES, PLEASE CALL TO SCHEDULE A PRIVATE APPOINTMENT.

Due to the high volume of move-ins during this period, private appointments must be scheduled and confirmed at least 48 hours in advance. With the exception of Saturday, August 28th, private appointments will only be conducted after the scheduled move-in dates, Monday – Friday, from 8:00am – 5:00pm. After July 23rd, 2010, apartments will not be available for move-in prior to Wednesday, August 25th, 2010.

In order to move in, all unpaid monies must be collected in full. This is includes the pro-rated rent for August, and the full monthly rental rate for September (please refer to the financial page for these figures). Upon payment of monies due and verification that all documents mentioned above have been signed and returned, you will receive your building key fob.

B) After you have received your key fob, you may go to your apartment and select a bedroom. Bedroom assignment is on a first come, first serve basis. Available bedrooms will have the room key and unit mailbox key hanging from the bedroom door handle for you to take. (A room without a key in the door handle is assumed to be already spoken for).

C) A Move-In/Move-Out Condition Form will have already been completed by 5 Lyon Building Management and placed on the desk in the bedroom you select. You will need to fill out the center (Resident) section thoroughly. Please walk through your bedroom, bathroom and common living areas and note maintenance issues requiring attention and/or any other damages to the premises. The form must be returned to 5 Lyon Management within (7) days, and can be mailed or dropped off at our office (please see address above).

Now you are a Resident of 5 Lyon!

Paying Your Rent:

Rent is due on the 1st of each month. Invoices are not sent out monthly, so please be sure we receive your payment on time. Checks can be mailed in or dropped off to:

5 Lyon Student Housing
5 Lyon Street NW
Suite 210
Grand Rapids, MI 49503

Contacting Us:

Please feel free to contact us at any time with questions or concerns. We can generally be reached Monday – Friday, from 8:00 a.m. – 5 p.m. at (616) 242-5195 or via email at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it This e-mail address is being protected from spam bots, you need JavaScript enabled to view it Messages will be returned as soon as possible If you are calling with a non-emergency maintenance request, please be sure to tell us your name, address, bedroom number, contact information, specific details of your request, and finally, if our maintenance team has permission to enter your apartment to complete the work.

Emergency Maintenance:

If you have a maintenance emergency during or after business hours, please call (616) 242-5183 to reach Colliers International Property Management Services. If received after hours, your call will be automatically forwarded to our on-call Maintenance Technician.

Miscellaneous Items:

Majority of the buildings policies and "how-tos" are addressed in your Resident Guide Book. Otherwise, please feel free to contact us if you have any additional questions or concerns!

 
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